Director of Claims
After 15 years working as a registered veterinary technician, Jenna joined Embrace as a claims adjuster in 2011. Jenna was promoted to lead, then manager, and was made Director of Claims and Chief Underwriter in 2017, leading a team of nearly 50 Embracers. Jenna is responsible for implementing time-saving system changes and advancements that get Embrace policyholders’ claims processed quickly and efficiently. Jenna began her career with an associate degree in Applied Science in Veterinary Technology and went on to receive her bachelor’s degree in Biology with minors in Chemistry and Theater from Bowling Green State University. She has five Embraced fur-kids — dogs Hazel, Lou, and Charlie; and cats Quinn and Harry.